Element

FAQ

Everything you need to know.

Skill levels, equipment, deposits, weather, what's included. The honest version.

01What experience level do I need?+

Each trip lists a clear skill level. Most disciplines have entry-level options. If you're unsure, message us — we'll match you to the right week.

02What's included in the price?+

Guiding, group equipment, route planning, and local logistics. Accommodation and lift passes vary by trip — listed transparently on each trip page.

03How does booking work?+

Send an inquiry or message us on WhatsApp. We confirm availability, you place a 30% deposit, and we handle the rest.

04Can you arrange equipment?+

Yes. Climbing hardware is included; we can arrange skis, splitboards, and avalanche kit through our local partners.

05What if the weather is bad?+

Our guides are locals — they know the alternatives. Most trips have backup objectives, and we never run anything that's unsafe.

06Do you cater to solo travelers?+

Most of our crew arrive solo. Small groups (max 6) make it easy to meet the tribe.

07How fit do I need to be?+

Trip-dependent. Climbing weeks are accessible to recreational climbers; freeride and touring weeks need solid mountain fitness.

08What is the cancellation policy?+

Full refund up to 60 days before the trip; 50% up to 30 days; deposit retained inside 30 days. Weather-related cancellations are rebooked free.

Still have questions?

Talk to a guide directly.